| Self-starter - sets his/her own goals and motivates him/herself to reach them |
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| Identifies with success - closing a sale reinforces his/her self-esteem |
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| Resilient - is never discouraged but reacts to failure with increased determination to succeed next time |
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| Sensitive - tries to understand and address the potential buyer's point of view - talks with them not at them |
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| Perceptive - identifies hidden agendas, unspoken objections, etc and helps the potential buyer past them |
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| Committed to service - understands the importance of being of service and feels personally rewarded by the buyer's satisfaction |
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